BCGame offers two separate options — a temporary break (cooling-off) and a permanent closure or long-term self-exclusion.
For a temporary break: Log in → Profile → Account Settings → navigate to the Responsible Gaming section. There you will find the "Cooling-Off Period" option — choose from 24 hours, 7 days, or 30 days. During this period, betting will be suspended, but you can still view your account balance and make withdrawals.
For long-term self-exclusion: You can do this from the same settings page, or simply message live chat in Bangla: "I want to enable self-exclusion." You can choose a period from 1 month up to 5 years. During this time, you will not receive any promotional messages either.
To permanently close your account: Contact support with a direct request. Any existing balance can be withdrawn before the account is closed — so check your balance first.
BCGame regularly hosts tournaments and leaderboard competitions — Betting Championships during cricket season, slots tournaments, and monthly ranking events are the most popular.
Key participation rules:
- Your account must be verified (KYC completed) — partially verified accounts may participate but cannot withdraw prizes.
- Each tournament has a specific list of "eligible games" — only bets placed on those games earn points.
- Bets placed using bonus balance are generally not counted toward ranking points — only bets made from your real balance qualify.
- Only one account per person may enter a tournament — duplicate accounts will be disqualified if detected.
- Rewards are typically credited to winners' accounts within 48 hours of the event ending.
The list of active tournaments and leaderboard standings can be found on the Promotions page.
BCGame's withdrawal policy is straightforward, and in most cases there are no hidden charges.
Regarding Fees: BCGame does not charge any withdrawal fees. However, bKash or Nagad may apply their own transaction charges — this is outside BCGame's control. Crypto withdrawals are subject to network fees (gas fees).
Limit (bKash/Nagad/Rocket):
- Minimum withdrawal: ৳200
- Maximum single withdrawal: ৳50,000
- Daily Maximum Limit: ৳1,00,000
- Processing time: typically 3–15 minutes (up to 2 hours during peak periods)
For large withdrawals, additional verification may be required if KYC is not completed. Once KYC is done, future withdrawals will be processed even faster.
Changing your mobile number is a sensitive process, since it's the primary way your identity is verified. For your security, BCGame does not allow this to be done directly from the settings page.
Process: Reach out via live chat or email support@bcgame-taka.net and let them know you want to change your number. The support team will verify your identity — you'll typically need to provide the following:
- National ID number (if KYC has been completed)
- Full name registered on the account
- Date of birth
- Amount of your last successful transaction
Once verified, your number will be updated within 24–48 hours. A confirmation SMS will be sent to your old number (if it is still active).
The same process applies for updating your name, date of birth, or any other profile details — contact support to get it done.
BCGame's welcome bonus is supposed to be added automatically with your first deposit — but a little care is needed to activate it properly.
Step by Step:
- Step 1: Complete registration and log in.
- Step 2: Before making a deposit, go to the Promotions page and find the "First Deposit Bonus" offer. Click the "Activate" or "Claim" button.
- Step 3: Then make your deposit — you'll receive a 100% bonus from a minimum of ৳50 up to a maximum of ৳5,000.
- Step 4: The bonus funds will appear in your "Bonus Wallet". To withdraw them, you must wager 10 times the bonus amount (wagering requirement).
Important: If you don't activate the offer before making a deposit, you may miss out on the bonus — so make sure you follow the steps in order.
Yes, BCGame's Live Casino features real human dealers playing with you in real time. It's not a computer simulation — you're connected through a live video stream broadcast from a studio.
How to Play:
- Log in and go to the "Live Casino" menu.
- You'll find a wide range of games including Baccarat, Roulette, Blackjack, and Dragon Tiger.
- Click on your preferred table — the dealer will appear live on your screen.
- Select your chip and place your bet before time runs out — each round has a set time limit.
Keep in mind: A stable internet connection is essential for Live Casino — use 4G or Wi-Fi. Video streaming on mobile data does consume a fair amount of data. Live Casino bonuses may differ from other casino bonuses — check the Promotions page for full details.
BCGame's live betting section has a real-time score tracker built directly into the page — so you don't need to go anywhere else to check the score while placing your bets.
Where to find it: Click on any live match on the bet page to view its scorecard along with over-by-over or minute-by-minute updates. cricket offers ball-by-ball updates, while football shows goals and cards in real time.
Live Video Streaming: Live video streaming is also available for select matches. To watch, you will need to:
- Your account must have sufficient balance (generally a minimum of ৳100)
- If you see a "Stream" or live icon next to a match, click on it
- Use Wi-Fi or 4G for the best video quality
Checking live scores on the mobile app is the most convenient option — you can also get push notifications for goals or wickets.